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Non-Renewal Of Insurance Policies: What You Need To Know

1/14/2025

 
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Insurance is designed to safeguard your assets against unexpected events. There are times when an insurer decides not to renew an insurance policy. This can be stressful to insureds, especially if they're unsure why it happened or what steps to take next.
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Here's what you need to know about why insurers make the decision to non-renew an insurance policy and how you can respond effectively.
What Is Non-Renewal of an Insurance Policy?
Non-renewal of an insurance policy is when your insurer decides not to continue your coverage and happens at the natural expiration date of the policy. Insurers are typically required to provide a certain number of days (varies state by state) of advance notice of non-renewal to give you time to make alternative arrangements.

Why Do Insurers Non-Renew Policies?
There are several reasons why an insurer might choose not to renew your policy:
  1. High Risk Profile: If you’ve filed multiple claims or have a history of frequent losses, the insurer may deem you a higher risk than they’re willing to accept.
  2. Changes in Underwriting Guidelines: Insurers periodically update their underwriting criteria based on new data, market trends, or regulatory changes. These updates may lead to non-renewal for some policyholders who no longer fit the revised guidelines.
  3. Location Risks: If you live in an area prone to natural disasters, such as hurricanes, floods, or wildfires, the insurer might limit their exposure by non-renewing policies in high-risk zones.
  4. Business Strategy: Sometimes, an insurer may exit a particular market or discontinue specific types of coverage to focus on other lines of business.
  5. Policy-Specific Issues: Factors like undisclosed information, changes in an individual's property or asset insured, or a lack of required maintenance could also cause non-renewal.

What to Do If Your Policy Is Non-Renewed

If you receive a non-renewal notice, there are steps you can take to make sure you remain protected:
  1. Understand the Reason: Insurers are generally required to provide a reason for non-renewal. Review the notice carefully to understand why your policy is not being renewed.
  2. Contact Your Insurer: If the reason is unclear or you believe it’s incorrect, reach out to your insurer for clarification. Sometimes, issues can be resolved, or additional information can change the outcome.
  3. Shop Around: Begin researching other insurance providers to find a new policy that meets your needs. Compare coverage options, premiums, and customer reviews to make an informed decision.
  4. Work With an Independent Insurance Agent: An experienced independent agent can help you navigate the process, shop various companies for another suitable insurer, and secure coverage quickly.
  5. Improve Your Risk Profile: If your non-renewal is due to claims history or other risk factors, take proactive steps to decrease future risks. This might include making safety upgrades to your property and addressing maintenance issues.
  6. Consider State Programs or High-Risk Pools: If you’re struggling to find coverage due to high-risk factors, check if your state offers insurance programs or high-risk pools that can provide a temporary solution.

Receiving a non-renewal notice can be anxiety-producing, but knowing ahead of time what to do to navigate this situation helps tremendously.  Working with an experienced independent agent allows you to periodically evaluate your situation and have access to options, when needed.

Have questions about non-renewals?  I'll be glad to help you with answers.  Reach out to me at 706-726-1446. 

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    Dennis Lam

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